Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The St. Regis Bal Harbour Resort is a distinguished luxury hotel located in Bal Harbour, Florida, known for providing sophisticated accommodations and exceptional guest services. As part of the prestigious St. Regis Hotels & Resorts portfolio managed by Marriott International, the resort combines timeless glamour with a modern, vanguard spirit to offer an unparalleled guest experience. The hotel is set in one of the most coveted locations on the Florida coast, featuring elegant rooms and suites, fine dining venues, and exclusive amenities such as the signature Butler Service, designed to meet and anticipate the every need of its guests with... Show More
Job Requirements
- High school diploma or GED equivalent
- Ability to stand sit or walk for extended periods or an entire shift
- Ability to move lift carry push pull and place objects weighing 10 pounds or less without assistance
- Strong communication skills
- Ability to work full time
- Must comply with company policies and procedures
Job Qualifications
- High school diploma or GED equivalent
- No related work experience required
- No supervisory experience required
- Strong communication skills
- Ability to handle multiple guest requests efficiently
- Professional appearance and demeanor
- Ability to maintain confidentiality and protect company assets
Job Duties
- Respond to guest requests for special arrangements or services such as transportation reservations dry cleaning by making arrangements or identifying appropriate providers
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction
- Gather summarize and provide information to guests about the property and surrounding area including special events and activities
- Answer record and process all guest calls messages requests questions or concerns
- Contact appropriate individual or department such as Bellperson Housekeeping as necessary to resolve guest call request or problem
- Review shift logs daily memo books and document pertinent information in logbooks
- Monitor club lounge for seating availability service safety and well-being of guests
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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