Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.75
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Work Schedule

Standard Hours
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Benefits

Excellent Benefits
401(k) contributions
Paid vacation
Paid sick leave
growth opportunities
dynamic work environment
People-first culture

Job Description

Clearwater at The Arboretum is a premier luxury senior living community located in Austin, TX. Known for its dedication to providing an exceptional living experience for seniors, Clearwater blends upscale amenities with compassionate care to foster a vibrant and supportive environment for its residents. The community is highly regarded for its commitment to promoting independence, social engagement, and wellness among seniors, making it a sought-after residence for those looking for quality senior care in a luxurious setting. Clearwater Living associates enjoy a work culture centered around people first and service always, creating an environment where employees are valued and provided... Show More

Job Requirements

  • High school diploma or GED required
  • Minimum one year of work experience in senior living, hospitality or related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB test
  • Ability to deliver excellent customer service
  • Strong communication skills
  • Ability to work Monday through Friday, 7:00 am to 3:00 pm
  • Ability to maintain confidentiality and professionalism
  • Basic administrative skills
  • Positive attitude and team player
  • Current First Aid/CPR/BLS certification preferred

Job Qualifications

  • High school diploma or GED required
  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB
  • Current First Aid/CPR/BLS certification a plus

Job Duties

  • Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
  • Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
  • Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
  • Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
  • Sort and distribute incoming mail
  • Accept and report resident's special requests
  • Maintain communities lost and found system
  • Order and replenish administrative supplies as necessary
  • Support Executive Director and other departments in administrative functions as needed
  • Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Comply with Clearwater Living standards/policies to encourage safe and efficient operations
  • Encourage teamwork through open communication with associates
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
  • Represent the Clearwater Living principles and core values on a daily basis
  • Perform other duties and tasks as assigned or required

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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