Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Employee Discounts
Job Description
Arch Amenities Group is a renowned leader in the field of amenity management, consulting, and wellness services tailored for commercial real estate, residential communities, and hospitality properties. The company prides itself on its wellness-driven and hospitality-focused approach to transforming spaces such as spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant and engaging destinations. Arch Amenities Group was created through the strategic acquisition of top hospitality and wellness-led providers, combining decades of experience with innovative thinking. Serving a broad array of clients across North America, Arch Amenities Group elevates amenity spaces by improving tenant and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in high-end hospitality, luxury retail, fine dining or related field
- Ability to stand for extended periods of time unless physician recommended accommodation has been granted
- Professional demeanor and appearance
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient in computer systems and software applications
Job Qualifications
- Previous experience in a customer service or hospitality role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Knowledge of Downtown Detroit area attractions, restaurants, and events
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Professional demeanor and appearance
- Positive and engaging personality in all work situations
- Outstanding people skills
- Ability to be flexible and adaptable
- Strong organizational skills and ability to multi-task
- Excellent oral and written communication skills
- Ability to think quickly and efficiently when confronted with a client request
- Self-starter, motivated, takes initiative, and anticipates needs of others
- Computer literacy, specifically MS Office applications and Internet
- Ability to stand for extended periods of time, unless physician-recommended accommodation has been granted
Job Duties
- Greet and welcome all individuals entering the building with a friendly and professional attitude
- Ensure that the lobby and other common areas are presentable, clean, and inviting
- Assist in creating a comfortable and pleasant atmosphere for tenants, guests, and visitors
- Demonstrate the ability to work effectively both independently and as part of a team
- Open doors and offer assistance in escorting individuals to their desired destinations within the building
- Setup water and other refreshments to tenants, guests, and visitors
- Offer wayfinding assistance to ensure a seamless navigation experience
- Manage towel service for guests visiting the gym
- Manage and troubleshoot the visitor check-in process by following established protocols
- Support tenant engagement events in an outgoing and engaging manner
- Assist in planning and organizing social events to foster community among tenants
- Check tenants and guests into the building while adhering to security protocols
- Properly verify identification and issue visitor passes as necessary
- Monitor building access points and report any suspicious activities promptly
- Ensure work and reception areas are neat and orderly with all personal items stowed away
- Foster a positive and professional work environment at all times
- Any additional duties as assigned
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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