Heritage Communities

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Employee Discounts

Job Description

Orchard Pointe at Arrowhead is a dedicated senior living community committed to enhancing the quality of life for its residents. As part of a larger network renowned for compassionate care and supportive environments, Orchard Pointe offers a workplace where employees are valued beyond their job titles. The community focuses on fostering a culture where every team member, from entry-level positions to experienced professionals, feels appreciated, supported, and empowered to thrive in their roles. Emphasizing personal growth and meaningful contributions, Orchard Pointe strives to provide not only a career path but also a fulfilling work experience in the senior living industry.Show More

Job Requirements

  • Flexibility to work evening shifts until 8:00 PM, weekends, and holidays as required
  • 1+ year of experience in a concierge role preferred
  • 1+ year of experience in a senior living or related industry preferred
  • high school diploma or equivalent
  • excellent verbal and written communication skills
  • strong technical skills including proficiency in Word, Excel, and PowerPoint
  • ability to maintain confidential and privileged information including HIPAA compliance

Job Qualifications

  • High school diploma or equivalent
  • excellent verbal and written communication skills
  • strong technical skills including proficiency in Word, Excel, and PowerPoint
  • ability to maintain confidential and privileged information including HIPAA compliance
  • experience in senior living or related industry preferred
  • experience in a concierge role preferred

Job Duties

  • Greeting and directing visitors
  • managing all incoming phone calls and transferring them to the appropriate person or department
  • providing comprehensive administrative support to the business office including mail and delivery management, faxing, scanning, and preparing training materials and schedules
  • maintaining the reception area to ensure it is clean, tidy, and welcoming
  • assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
  • building positive relationships with residents, their families, and team members

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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