Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
Employee assistance program
Flexible pay options
Job Description
Sunrise Senior Living is a leading provider of senior care services, dedicated to empowering residents to live longer, healthier, and happier lives. Recognized repeatedly as a Great Place to Work by Activated Insights, Sunrise exemplifies a work culture of compassion, support, and excellence. This 8-time certification highlights Sunrise’s commitment to fostering a positive and fulfilling environment for both residents and employees. The company operates residential senior living communities designed to meet the diverse needs of older adults, combining personalized care with enriching activities and amenities that promote dignity and well-being.
The role of Concierge at Sunrise Senior Livin... Show More
The role of Concierge at Sunrise Senior Livin... Show More
Job Requirements
- High school degree or GED
- Previous customer service experience
- Basic proficiency in Microsoft Office and computer applications
- Ability to communicate clearly both verbally and in writing
- Willingness to undergo drug testing and health screenings
- Compliance with safety protocols and community standards
- Ability to work collaboratively within a team setting
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Ability to learn new software applications
- Knowledge of safety and regulatory compliance related to driving Sunrise vehicles as applicable
- Strong organizational and communication skills
- Ability to handle multiple priorities effectively
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extend a warm welcome, offer beverages, ensure community safety protocols are in place
- Contact the Director of Sales, Executive Director, or Department Coordinator to meet prospective residents, families, or visitors and minimize wait times
- Greet potential candidates for careers at Sunrise, direct them to apply online, or enter candidate information in the Applicant Tracking System
- Answer incoming telephone and resident calls promptly with appropriate greeting and identification
- Take and communicate complete messages to intended recipients
- Provide community overview to callers, route calls appropriately, and notify the caller
- Manage appointments for residents and family such as hairdresser or transportation
- Send get well and sympathy cards to residents and families as needed
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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