Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.75
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
401(k) retirement plan
Paid training
Job Description
Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enriching the lives of seniors through compassionate care and supportive community living. With a deep commitment to our core values of Respect, Excellence, Appreciation, Connection, and Honor, we strive to foster an environment that encourages residents to grow, thrive, and actively contribute to community life. Our organization is focused on building meaningful relationships and a true sense of belonging among our residents, their families, and our staff. At Cardinal Bay, we believe every team member plays a vital role in creating an engaging, warm, and supportive atmosphere... Show More
Job Requirements
- High School diploma or GED required
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver's License required
- Good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in Microsoft Office, Word, and some Excel
- Willingness to undergo a background check
Job Qualifications
- High School diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver's License with good driving record
- Excellent communication skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Ability to pass a routine background check
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Tracks incoming/outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Maintains cleanliness and orderliness of common areas
- Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times according to community protocol
- Answers telephone, determines nature of call, and routes calls as appropriate
- Operates paging/telephone system
- Makes hourly rounds inside and outside to ensure safety of residents, staff, and visitors
- Escorts residents, staff, or visitors to their vehicles and parks resident's vehicles on request
- Assists with maintenance orders through an electronic system
- Addresses equipment malfunctions and assists with repairs as appropriate
- Monitors emergency calls, doors, and fire alarms
- Responds promptly to emergencies and follows protocols
- Sets up or takes down for activities as requested
- Maintains professional appearance and good personal hygiene per company policies
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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