Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
competitive salary
inclusive work environment
Job Description
Southern Land Company is a well-established national real estate development and construction firm dedicated to creating exceptional residential communities across the country. The company is recognized for its comprehensive approach that integrates planning, architecture, design, construction, marketing, and resident experience, all performed in-house by professionals working cohesively. This full-service model ensures consistency, creativity, and quality in every development, ranging from single-family homes to multifamily projects, along with retail, office, and recreational spaces designed to establish complete and convenient communities. Southern Land Company prides itself on its reputation for quality, performance, and artistry, supported by guiding principles of creativity, innovation, and... Show More
Job Requirements
- High school diploma or GED required
- 2 years of experience in customer service sales and/or hospitality experience that demonstrates sufficient background to resolve resident complaints
- Prior experience in front desk support preferred
- Prior concierge and/or event planning experience preferred
- Fair Housing training we can provide
Job Qualifications
- Strong working knowledge of Microsoft Office
- Ability to keep sensitive information highly confidential
- Excellent written and verbal communication skills
- Strong and pleasant telephone and interpersonal skills and the ability to deal professionally with clients vendors and co-workers on the phone and in person
- Excellent organizational and time management skills ability to take initiative use good judgment demonstrate a strong sense of urgency and attention to detail and carry multiple projects through to completion
- Ability to work independently prioritize work and ask for further clarification when necessary
- Ability to work under pressure with tight time constraints as well as the ability to deal with frequent interruptions unresolved situations frequent change delays or unexpected events
Job Duties
- Deliver an exceptional experience to every person beginning with an unmatched first impression and building rapport with other associates guests and current residents
- Maintain and uphold a high standard for community curb appeal by conducting routine inspections of all community amenities and common areas and working with the service team or other associates to ensure that all areas are well-maintained
- Coordinate maintenance of office and amenity equipment including copiers printers resident business centers fitness equipment and resident clubhouse amenities
- Receive deliveries by accepting and logging packages for residents
- Provide leasing support and assistance to the leasing team by making initial contact with future residents setting appointments assisting with key pick-ups and any other tasks related to the move-in and move-out process
- Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and provide assistance in the follow-up process after work is completed on routine requests
- Contact maintenance personnel immediately if an emergency maintenance situation develops
- Plan fun activities that help build a strong sense of belonging among residents
- Accept reservations for events classes kids corner parties etc
- Maintain resident data base by entering data and generating Resident Directory
- Research local area dining entertainment shopping options etc to answer resident and guest questions about the neighborhood
- Provide directions recommendations and reservations when requested
- Pick up and deliver items as requested including mail distribution
- Knowledge of emergency procedures and assist respond accordingly when necessary
- Performing other duties as requested by management
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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