Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
American House Senior Living Communities, founded in 1979, is a prominent organization dedicated to providing high-quality housing solutions tailored specifically for seniors. With nearly four decades of experience in the senior housing sector, American House has built a reputation based on its vision to offer affordable, comfortable, and caring living arrangements for retirees and their families. The company stands out by focusing not only on providing accommodation but also on enriching the lives of its residents by fostering meaningful relationships and upholding a standard of passionate and compassionate care. They are committed to sustainability, innovation, and creating significant stakeholder value,... Show More
Job Requirements
- high school diploma or equivalent
- flexible schedule including days and evenings
- availability to work weekends
- strong communication skills
- proficiency in computer applications such as word processing, spreadsheets, and email
- customer-service oriented mindset
- ability to handle emergency situations calmly and effectively
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or concierge role preferred
- proficiency in word processing, spreadsheets, and email
- excellent communication and interpersonal skills
- ability to manage multiple tasks efficiently
- knowledge of emergency procedures
- experience with scheduling and administrative duties
- basic computer skills
Job Duties
- ensure the highest quality of customer service is available for our residents
- answers a multiline telephone, screens and directs calls
- greets guests and residents entering the building and may direct to correct destination
- respond and address to any resident concerns which arise during shift
- provides general administrative and clerical support
- schedules appointments
- receive and sort mail and deliveries
- must be proficient in word processing, spreadsheets, and email
- responsible for carrying out any emergency procedures required during shift
- responsible to be knowledgeable and successful using the BILD sales system
- responsible for running or overseeing weekend activities
- notifies executive director of emergency situations
- notes areas or articles in need of repair and reports to assistant director
- other duties as assigned by executive director
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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