
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee assistance program
401k Retirement Plan
Job Description
4-K Housing is a dedicated mission-driven, not-for-profit senior living health care organization committed to enhancing the lives of its residents through compassionate care and supportive services. Operating with a strong sense of purpose, acceptance, thankfulness, and harmony, 4-K Housing fosters a community environment that promotes happiness, health, and independence among seniors. With a thoughtful approach to senior living, the organization emphasizes building meaningful relationships and connections that contribute significantly to positive health outcomes and overall well-being. 4-K Housing's values and culture prioritize a collaborative and respectful environment, encouraging staff and residents to journey through life together on a shared PATH.... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience preferred
- Front desk and telephone experience preferred
- Valid Texas driver’s license required
- Good driving record required
- Excellent communication skills required
- Strong problem-solving skills required
- Good judgement required
- Attention to detail required
- Understanding of HIPAA required
- Proficient in Microsoft Office, Word, and some Excel required
- Willingness to undergo a routine background check required
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Front desk and telephone experience preferred
- Valid Texas driver’s license with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills and good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in Microsoft Office, Word, and some Excel
- Willingness to undergo a routine background check
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Track incoming/outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Ambassador of first impressions by maintaining cleanliness and orderliness of common areas and all other areas visible to the public
- Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times, according to community protocol
- Answer telephone and determine nature of call and relay information or route call as appropriate
- Operate paging/telephone system as required
- May make hourly rounds inside and outside the community to ensure the safety of residents, staff, and visitors
- On request, escort residents, staff, or visitors to their vehicles and park resident's vehicles
- Assist with maintenance orders through an electronic maintenance order system
- Address equipment malfunctions (fire, alarm, etc.) and assist with repairs as appropriate
- Monitor emergency calls, doors, and fire alarms and respond in accordance with established policies and procedures
- Respond promptly to emergency/fire alarms and any perceived threat to community or individual safety
- Follow established procedures for contacting appropriate authorities, assisting residents and staff, etc.
- Set-up or take-down for activities as requested
- Maintains a professional appearance and good personal hygiene per company policies
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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