Stoney Brook of Hewitt logo

Stoney Brook of Hewitt

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee assistance program
401k Retirement Plan

Job Description

4-K Housing is a dedicated mission-driven, not-for-profit senior living health care organization committed to enhancing the lives of its residents through compassionate care and supportive services. Operating with a strong sense of purpose, acceptance, thankfulness, and harmony, 4-K Housing fosters a community environment that promotes happiness, health, and independence among seniors. With a thoughtful approach to senior living, the organization emphasizes building meaningful relationships and connections that contribute significantly to positive health outcomes and overall well-being. 4-K Housing's values and culture prioritize a collaborative and respectful environment, encouraging staff and residents to journey through life together on a shared PATH.... Show More

Job Requirements

  • High school diploma or GED required
  • Prior customer service experience preferred
  • Front desk and telephone experience preferred
  • Valid Texas driver’s license required
  • Good driving record required
  • Excellent communication skills required
  • Strong problem-solving skills required
  • Good judgement required
  • Attention to detail required
  • Understanding of HIPAA required
  • Proficient in Microsoft Office, Word, and some Excel required
  • Willingness to undergo a routine background check required

Job Qualifications

  • High school diploma or GED
  • Prior customer service experience preferred
  • Front desk and telephone experience preferred
  • Valid Texas driver’s license with good driving record
  • Excellent communication and customer service skills
  • Strong problem-solving skills and good judgement
  • Attention to detail
  • Understanding of HIPAA requirements
  • Proficient in Microsoft Office, Word, and some Excel
  • Willingness to undergo a routine background check

Job Duties

  • Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
  • Monitors all incoming public traffic and assists with questions
  • Track incoming/outgoing residents and guests
  • Receives guests and others in a courteous, polite, and warm manner
  • Ambassador of first impressions by maintaining cleanliness and orderliness of common areas and all other areas visible to the public
  • Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
  • Locks and unlocks doors at designated times, according to community protocol
  • Answer telephone and determine nature of call and relay information or route call as appropriate
  • Operate paging/telephone system as required
  • May make hourly rounds inside and outside the community to ensure the safety of residents, staff, and visitors
  • On request, escort residents, staff, or visitors to their vehicles and park resident's vehicles
  • Assist with maintenance orders through an electronic maintenance order system
  • Address equipment malfunctions (fire, alarm, etc.) and assist with repairs as appropriate
  • Monitor emergency calls, doors, and fire alarms and respond in accordance with established policies and procedures
  • Respond promptly to emergency/fire alarms and any perceived threat to community or individual safety
  • Follow established procedures for contacting appropriate authorities, assisting residents and staff, etc.
  • Set-up or take-down for activities as requested
  • Maintains a professional appearance and good personal hygiene per company policies

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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