Carriage Inn Bryan

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.75
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Retirement Plan
Paid training
Referral Bonus

Job Description

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization that is deeply committed to enriching the lives of its residents and the community it serves. With a foundation built on core values such as Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay strives to create an environment where seniors can grow, thrive, and feel a true sense of belonging. This organization focuses on fostering meaningful relationships and connections between residents, staff, families, and the broader community, thereby supporting a vibrant and inclusive lifestyle for all residents. The commitment to these values makes Cardinal Bay a respected leader in... Show More

Job Requirements

  • High school diploma or GED required
  • prior customer service experience preferred
  • front desk and telephone experience preferred
  • valid Texas driver's license with a good driving record
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • understanding of HIPAA requirements
  • proficient in Microsoft Office, Word and some Excel
  • willingness to undergo routine background check

Job Qualifications

  • High school diploma or GED
  • prior customer service experience
  • experience in front desk and telephone operation preferred
  • excellent communication skills
  • strong problem-solving abilities
  • good judgment and attention to detail
  • understanding of HIPAA requirements
  • proficiency in PC skills including Microsoft Office, Word, and some Excel
  • ability to maintain professional demeanor and appearance
  • effective multitasking abilities
  • strong interpersonal skills

Job Duties

  • Remain alert throughout the shift to quickly respond to emergencies or requests for assistance
  • monitor all incoming public traffic and assist with questions
  • track incoming/outgoing residents and guests
  • receive guests and others in a courteous, polite, and warm manner
  • maintain cleanliness and orderliness of common areas and visible public spaces
  • respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
  • lock and unlock doors at designated times according to community protocol
  • answer telephone calls, determine their nature, relay information or route calls appropriately
  • operate paging/telephone system as required
  • make hourly rounds inside and outside the community to ensure safety
  • escort residents, staff, or visitors to vehicles on request and park resident vehicles
  • assist with maintenance orders through electronic system
  • address equipment malfunctions such as fire or alarm systems and assist with repairs as appropriate
  • monitor emergency calls, doors, and fire alarms and respond according to policies and procedures
  • set up or take down for activities as requested
  • maintain a professional appearance and good personal hygiene per company policies

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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