milk + honey spa logo

milk + honey spa

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive compensation plan
Affordable Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
matching 401k plan
Employee Discounts
Ongoing training opportunities
Employee Referral Bonus
LA Fitness discount
Return-to-work bonus
paid Volunteer Time Off

Job Description

milk + honey is a renowned spa and wellness company dedicated to providing exceptional relaxation and rejuvenation experiences to its guests. Established with a mission to enhance well-being through personalized care, milk + honey combines luxury treatments with a welcoming environment that promotes kindness, connection, and inclusiveness. With multiple locations, the company has set a standard in the beauty and wellness industry by offering high-quality spa services, salon treatments, and medSPA options, all designed to foster a sense of calm and elegance. milk + honey thrives on a culture that prioritizes the holistic health of both guests and staff, ensuring... Show More

Job Requirements

  • High school diploma or GED
  • Experience in beauty, wellness or hospitality is preferred
  • Efficient multitasking and organization skills
  • Strong interpersonal communications skills and attention to detail
  • Ability to use discretion with guest information
  • Strong problem-solving capabilities
  • Available to work nights, weekends and some holidays
  • Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
  • Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
  • Ability to stand for prolonged periods of time and remain attentive to guests' needs

Job Qualifications

  • High school diploma or GED
  • Experience in beauty, wellness or hospitality is preferred
  • Strong interpersonal communications skills
  • Attention to detail
  • Ability to use discretion with guest information
  • Strong problem-solving capabilities
  • Ability to sustain physical activity throughout scheduled shifts
  • Ability to stand for prolonged periods of time and remain attentive to guests' needs

Job Duties

  • Ensure every guest experience meets the expectations of the guest process and workflow from initial guest interaction through guest departure
  • Educate guests on retail offerings, memberships and enhancements
  • Demonstrate attention to detail when checking guests in and out, reviewing forms and previous history, rebooking future services and ultimately ensuring the schedule is flush for optimal efficiency every day
  • Collaborate with colleagues and managers to complete daily tasks and side work, ensuring the seamless operation of the spa + salon
  • Exemplify milk + honey's core values in every interaction, fostering a culture of integrity, excellence, kindness, inclusiveness and connection

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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