Oakmont Senior Living logo

Oakmont Senior Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.89 - $17.89
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
Paid Time Off
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy Park at Roseville is a premier senior living community known for its beautifully landscaped campus and exceptional quality of life. Managed by Oakmont Management Group, a leader in senior living across California, Nevada, and Hawaii, Ivy Park offers its residents a welcoming, safe, and comfortable environment with five-star services and amenities tailored to promote independence and meaningful daily living. Oakmont Management Group operates under well-established values of authenticity, teamwork, compassion, commitment, and resilience, which are embedded in every aspect of the community's culture.

Ivy Park at Roseville is currently seeking both full-time and part-time Concierge team members, offering compe... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • two (2) years of experience in hospitality or senior living preferred
  • excellent customer service skills
  • proficiency in Microsoft Office applications
  • strong verbal and written communication skills
  • ability to pass Criminal Background and Health Screening tests including physical and TB tests
  • willing to comply with health and safety protocols including vaccination and PPE use

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • able to follow health and safety protocols including vaccination, daily screening, surveillance testing, and use of facial coverings and PPE as required

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • monitor the Emergency Alert System and immediately respond to every call
  • effectively manage business center and process incoming and outgoing mail
  • maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • encourage teamwork through cooperative interactions with co-workers and other departments

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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