Waltonwood logo

Waltonwood

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling

Job Description

Waltonwood Cary is a premier residential community known for offering exceptional hospitality and a supportive environment tailored to the needs of its residents. As part of a trusted network dedicated to high-quality living experiences, Waltonwood Cary emphasizes compassionate service and community-focused care. The establishment maintains a welcoming atmosphere where residents feel valued, safe, and comfortable. Waltonwood Cary's Administrative Department serves as the foundation for the smooth operation and success of the community by coordinating services, advocating for residents, and fostering a positive, team-oriented culture among staff.

This position as Concierge at Waltonwood Cary plays a vital role in ensuring ... Show More

Job Requirements

  • High school diploma or GED preferred
  • Minimum of 6 months customer service and clerical experience preferred
  • Proficiency with Microsoft Office and other computer applications
  • Knowledge of multiple phone line operations and phone etiquette
  • Strong communication skills
  • Strong organizational abilities
  • Flexibility to work different shifts as needed

Job Qualifications

  • Proficiency with Microsoft Office and other computer applications
  • Knowledge of multiple phone line operations and proper phone etiquette
  • A minimum of 6 months of customer service and clerical experience preferred
  • High school diploma or GED preferred
  • Strong communication and organization skills

Job Duties

  • Greet residents, visitors, and staff in a welcoming, professional manner
  • Answer internal/external telephone calls promptly and professionally
  • Properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
  • Monitor and direct those who enter and exit the building and follow check in and out procedures
  • Become familiar with all residents of the community and communicate positively with them daily
  • Update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
  • Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
  • Keep front desk organized, neat, and clean and provide light housekeeping duties
  • Assist with all other duties as assigned by the Business Office Manager

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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