Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.00
Work Schedule
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
Referral Bonus
Advancement opportunities
401(k) Plan
Paid training
Job Description
Cardinal Bay is a mission-driven, not-for-profit senior living health care organization that is dedicated to enhancing the lives of its residents through compassionate care and a supportive community environment. With a strong emphasis on core values such as Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay fosters a culture where residents can grow, thrive, and actively contribute to the community. These values guide every aspect of the organization’s operations, ensuring that each resident experiences a full and meaningful life. The organization’s commitment to quality care is matched by its dedication to creating an inclusive and welcoming atmosphere for both residents... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver’s License is required along with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgement, and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Must be willing to undergo a routine background check
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver’s License
- Excellent communication skills
- Strong problem-solving skills
- Good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficiency in PC skills including Microsoft Office, Word, and some Excel
- Willingness to undergo a routine background check
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Tracks incoming and outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Maintains cleanliness and orderliness of common areas and all other areas visible to the public
- Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times, according to community protocol
- Answers telephone and determines nature of call and relays information or routes call as appropriate
- Operates paging/telephone system as required
- Makes hourly rounds inside and outside the community to ensure safety of residents, staff, and visitors
- Escorts residents, staff, or visitors to their vehicles and parks resident’s vehicles on request
- Assists with maintenance orders through an electronic maintenance order system
- Addresses equipment malfunctions such as fire alarms and assists with repairs as appropriate
- Monitors emergency calls, doors, and fire alarms and responds in accordance with established policies and procedures
- Responds promptly to emergency/fire alarms and any perceived threat to community or individual safety
- Sets up or takes down for activities as requested
- Maintains a professional appearance and good personal hygiene per company policies
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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