Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $27.75
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Flexible spending account
Adoption assistance
Paid parental leave
Retirement Plan
Job Description
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. This esteemed healthcare organization operates under multiple brand names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Advocate Health is a national leader recognized for its clinical innovation, excellent health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health provides services to nearly 6 million patients and actively participates in hundreds of clinical trials and research studies. Wake Forest University... Show More
Job Requirements
- High school graduate
- Minimum 1 year experience in concierge or service management in a large public facility
- Excellent communication, interpersonal, and customer service skills
- Ability to problem solve and work independently
- Willingness to work a flexible schedule including early mornings
- Ability to stand, walk, or run approximately 95% of the workday
- Ability to withstand exposure to weather elements
- Ability to lift and move up to 50 pounds
- Ability to communicate effectively with diverse populations
- Ability to tolerate exposure to auto emissions odors
- Must operate all necessary equipment to perform job duties
Job Qualifications
- High school graduate
- Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility
- Excellent communication skills
- Strong interpersonal skills
- Customer service oriented
- Ability to problem solve independently
- Ability to work a flexible schedule that meets customer needs
- Knowledge of principles of growth and development over lifespan
- Ability to assess patient status and provide age-specific care
Job Duties
- Greets customers and assesses their immediate needs
- Successfully manages the first impression of the facility
- Offers assistance including helping out of vehicles, locating wheelchairs, providing directions, and escorting to destinations
- Passes customers to volunteers for escorts when possible
- Utilizes admitting or other departments to verify destination and remains with patients if alone or in a wheelchair
- Assists in maintaining smooth traffic flow at facility entrances
- Arranges parking needs including valet service, tour buses, and short-term visitors
- Assists customers with transportation needs such as taxi vouchers, bus passes, or van transport
- Ensures working area is clean, safe, and free from obstacles
- Reports security and safety issues immediately to Public Safety Services
- Collaborates with hospital support staff including Public Safety, Environmental Services, Plant Operations, Patient Transport, and Grounds
- Demonstrates knowledge and skills needed to provide age-appropriate care as per department policies and procedures
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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