Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
team environment
Job Description
Waltonwood Cary is part of the Waltonwood family, a trusted provider of senior living communities known for creating warm, welcoming, and supportive environments where residents feel at home, safe, and well cared for. The company prides itself on fostering strong relationships within their communities and ensuring that every associate embodies the values of compassion, professionalism, and teamwork. At Waltonwood, the Administrative Department plays a crucial role in maintaining the smooth day-to-day operations of the community, ensuring the comfort and safety of all residents, and supporting various departments to create an exceptional living experience.
The Concierge position at Waltonw... Show More
The Concierge position at Waltonw... Show More
Job Requirements
- High School Diploma or GED preferred
- A minimum of 6 months of customer service and clerical experience preferred
- Proficiency with Microsoft Office and other computer applications
- Knowledge of multiple phone line operations and proper phone etiquette
- Strong communication and organization skills
- Ability to follow written and oral instructions and procedures
- Ability to lift and carry up to 20 pounds
- Ability to reach, bend, twist, squat, kneel, push, and pull
- Ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation
- Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- Constantly sitting, with occasional standing and walking
- Flexibility to work different shifts as needed
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- Knowledge of multiple phone line operations and proper phone etiquette
- Strong communication and organization skills
- A minimum of 6 months of customer service and clerical experience preferred
- High School Diploma or GED preferred
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- Answer internal and external telephone calls promptly and professionally
- Gather information, answer questions or requests, and channel to the appropriate destination
- Properly understand and apply safety, security, and emergency procedures
- Monitor and direct those who enter and exit the building and follow check in and out procedures
- Become familiar with all residents of the community and communicate positively with them daily
- Update resident roster daily, collect daily resident charges and respond to questions and concerns
- Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director
- Keep front desk organized, neat, and clean and provide light housekeeping duties
- Assist with all other duties as assigned by the Business Office Manager
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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