Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $18.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
HHM Hotels is a renowned hospitality management company known for delivering exceptional guest experiences across its portfolio of premier hotels. With a focus on excellence and a commitment to serving its guests with warmth and professionalism, HHM Hotels has established itself as a leader in the hospitality industry. The company prides itself on a culture that values capability, hearts that serve, and a dedication to excellence, agility, and accountability. As a hospitality company, HHM Hotels continues to expand its team with talented professionals who are passionate about guest service and eager to contribute to a high-performing environment.
The Concierg... Show More
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Job Requirements
- High School diploma or equivalent
- previous customer service experience or equivalent training
- knowledge of the local community, attractions and events
- availability to work holidays, weekends and alternate shifts
- ability to stand or sit for extended periods
- ability to walk and lift up to 15 pounds
Job Qualifications
- High School diploma or equivalent
- previous customer service experience
- knowledge of local community, attractions and events
- ability to handle multiple tasks efficiently
- excellent communication and interpersonal skills
- problem-solving aptitude
- ability to work in a fast-paced environment
Job Duties
- Warmly greet and acknowledge guests, proactively offering assistance
- provide information about local attractions and events
- make travel arrangements
- make dining and other reservations, and obtain tickets for events
- receive, store, or deliver luggage or mail
- pick up and deliver items or run errands
- carry out unusual requests, such as searching for hard-to-find items or services
- work as a Guest Service Agent in the event of staffing shortages or during peak check in/out periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- practice safe work habits and wear protective safety equipment
- ensure overall guest satisfaction
- perform other duties as requested by management
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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