Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Life insurance
Employee assistance program
Retirement Plan
Job Description
Waltonwood is a respected provider of vibrant and supportive living communities dedicated to enhancing the lives of older adults. With a focus on delivering quality care, comfort, and a welcoming environment, Waltonwood operates senior living communities that offer a variety of services tailored to meet the unique needs of their residents. These communities emphasize a lifestyle enriched with engaging activities, social connection, and compassionate support. Waltonwood prides itself on creating a sense of belonging and fostering meaningful relationships between the staff and residents, ensuring that every individual feels valued and cared for in a safe and comfortable setting.
Within... Show More
Within... Show More
Job Requirements
- High school diploma or GED preferred
- minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication skills
- strong organization skills
Job Qualifications
- Strong communication skills
- customer focused
- organization skills
- empathetic and compassionate
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check-in and out procedures
- become familiar with all residents of the community, and communicate positively with them daily
- update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
You may be also interested in: