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Discovery Senior Living

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Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
career advancement
Professional Development
Supportive team environment
Industry-specific perks

Job Description

Our organization is a thriving entity within the hospitality industry, renowned for delivering exceptional guest experiences and fostering a warm, welcoming environment. We pride ourselves on our commitment to quality service, professionalism, and a guest-centric approach that ensures each visitor feels valued and cared for. As part of our ongoing growth, we are looking to expand our team with dedicated individuals who share our passion for hospitality and customer satisfaction. Our vibrant team environment is supportive and collaborative, designed to encourage professional growth and provide opportunities to excel within the industry.

We are actively seeking a personable and highly organi... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication skills
  • Strong interpersonal skills
  • Ability to multitask
  • Problem-solving abilities
  • Proficiency in computer usage
  • Flexibility to work varied shifts

Job Qualifications

  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills with a focus on providing outstanding guest service
  • Ability to multitask and work effectively under pressure in a dynamic environment
  • Excellent problem-solving skills and attention to detail
  • Proficiency in using computer systems and various software applications
  • Flexibility to work various shifts, including evenings, weekends, and holidays, to meet operational needs

Job Duties

  • Greet guests with a warm and welcoming demeanor, ensuring they feel valued and cared for from the moment they arrive
  • Assist guests with their needs, including reservations, transportation arrangements, and recommendations for local attractions, dining, and entertainment
  • Manage incoming calls and emails, responding to guest inquiries promptly and providing accurate information
  • Coordinate with various departments to fulfill guest requests and enhance their experience
  • Maintain knowledge of the local area, including current events and relevant attractions, to provide guests with informed recommendations
  • Handle any guest concerns or complaints effectively and efficiently, ensuring a positive resolution
  • Develop and maintain positive relationships with guests, fostering a welcoming environment that encourages repeat visits

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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