Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Job Description
Hilton Scottsdale Resort and Villas is a premier hospitality establishment located in Scottsdale, Arizona, renowned for its exceptional service and luxurious accommodations. As part of the globally recognized Hilton brand, this resort offers guests a combination of comfort, elegance, and world-class amenities designed to ensure a memorable stay. The property features well-appointed rooms and villas, a variety of dining options, recreational facilities, and a commitment to exceptional customer service that caters to both leisure and business travelers. Hilton Scottsdale Resort and Villas prides itself on its dedication to guest satisfaction, creating an inviting atmosphere where guests feel valued and cared... Show More
Job Requirements
- Successful completion of a background check is required prior to employment
- High school diploma or equivalent
- Previous guest service or hospitality experience preferred
- Ability to follow detailed instructions and perform routine tasks consistently
- Physical capability to assist guests by lifting and carrying belongings
- Strong guest service orientation with a welcoming and professional demeanor
- Reliable problem-solving and multitasking abilities in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous guest service or hospitality experience preferred
- Demonstrated ability to provide personalized and efficient service
- Strong guest service orientation with a welcoming and professional demeanor
- Reliable problem-solving and multitasking abilities in a fast-paced environment
- Discretion and attentiveness when handling sensitive guest needs or information
Job Duties
- Provide information on hotel services, local attractions, dining, and entertainment
- Make reservations, secure tickets, and arrange transportation and travel details
- Handle VIP requests, including special product orders and turndown services
- Arrange for laundry, cleaning, and repair services for guests' belongings
- Assist with administrative tasks, including authorizing credit applications
- Facilitate the sending and receiving of guest packages
- Act as host for morning coffee service and create warm guest interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
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