Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance
Employee assistance program
Job Description
Grand Living is a trailblazer in the senior hospitality industry, revolutionizing the way multiple generations embrace life within its distinctively crafted senior living communities. Focused on delivering an upscale, luxury-inspired living experience, Grand Living has rapidly established itself as an iconic brand known for design excellence, gracious apartments, and extraordinary amenities. Each community under the Grand Living umbrella offers not just visually stunning architecture and décor but more importantly, an unparalleled personal service experience that places residents and guests at the heart of everything they do.
At Grand Living, the philosophy emphasizes that the real luxury isn’t just in t... Show More
At Grand Living, the philosophy emphasizes that the real luxury isn’t just in t... Show More
Job Requirements
- High School Diploma or GED
- Customer service experience in the senior housing field preferred
- Ability to read, write and understand the English language
- Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work for long periods without sitting
- Ability to lift or carry up to 20 pounds and push or pull carts up to 50 pounds
Job Qualifications
- High School Diploma or GED
- Customer service experience, preferably in senior housing
- Ability to communicate effectively in English both verbally and in writing
- Strong interpersonal skills and ability to interact professionally with diverse populations
- Basic clerical and organizational skills
- Ability to handle multiple tasks simultaneously with attention to detail
- Familiarity with community service standards or hospitality environment
Job Duties
- Serve as the first point of contact for residents, guests, and visitors
- Perform clerical tasks including correspondence distribution and phone call management
- Coordinate community activities and events
- Provide timely, professional, and courteous assistance in accordance with The Sterling Touch® standards
- Interact effectively with residents, family members, employees, and vendors
- Report to the Business Office Manager and adhere to community policies and procedures
- Manage requests and facilitate communication among community stakeholders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is built for hospitality recruitment.
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