Belmont Village

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.48
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Work Schedule

Fixed Shifts
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Benefits

career growth
training programs
Employee support program
exclusive discounts
Continuing education courses
Employee milestones celebration
Referral bonuses

Job Description

Belmont Village Senior Living is a distinguished company specializing in the ownership, management, and operation of luxury senior living communities across the United States and Mexico City, Mexico. Renowned for their commitment to high standards and quality service, Belmont Village Senior Living focuses on creating an enriching and supportive environment for seniors. The company prides itself on its diverse teams composed of dedicated servant leaders who thrive in fast-paced and physically active roles. These teams are driven by core values including trust, respect, teamwork, dignity, integrity, ownership, and a continuous learning mindset, which together foster a community-oriented approach to senior... Show More

Job Requirements

  • High school diploma or equivalent
  • experience operating a multi-line phone system
  • proficiency in MS Office applications
  • clear verbal and written communication skills in English
  • ability to demonstrate initiative and advanced critical thinking
  • strong administrative and organizational abilities
  • professional and team oriented attitude
  • consistent and reliable attendance

Job Qualifications

  • High School diploma or equivalent
  • proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • demonstrated proficiency with MS Office applications to perform job-related tasks
  • must be able to communicate clearly in verbal and written English
  • demonstrates initiative with advanced critical thinking skills
  • proven administrative and organizational skill set
  • professional, pleasant and team oriented attitude
  • consistent and reliable attendance

Job Duties

  • Greet residents, visitors and staff warmly
  • manage and direct incoming phone calls efficiently and professionally
  • address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • log and coordinate distribution of packages as appropriate
  • collaborate with various departments to promote effective communication
  • monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • record maintenance work order requests through an electronic record system
  • maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Browse restaurant and hotel jobs on OysterLink.

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