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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k Retirement Plan
Continuing education credits
Job Description
Woodland Grove Health & Rehabilitation Center is a leading skilled nursing and rehabilitation facility located in Jacksonville, FL. We are dedicated to helping our residents maximize their potential and live their lives to the fullest. The center offers a modern, comfortable, and secure environment staffed by caring professionals committed to providing the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. At Woodland Grove, compassionate care is delivered with respect and dignity, creating a supportive atmosphere for both residents and staff alike. We pride ourselves on maintaining a great working environment where every team member is valued and... Show More
Job Requirements
- CNA certification
- experience in customer service or hospitality preferred
- strong communication skills
- compassionate attitude toward elderly residents
- proficiency with Microsoft Office
- ability to multitask
- calmness under pressure
Job Qualifications
- CNA certified
- previous experience in customer service, hospitality, or senior care setting preferred
- excellent verbal and written communication skills
- friendly, compassionate demeanor and ability to work with elderly residents
- proficient in Microsoft Office and basic office technology
- ability to multitask and remain calm under pressure
Job Duties
- Greet and assist residents, families, and guests in a courteous and professional manner
- coordinate non-clinical resident services such as transportation, dining reservations, event sign-ups, and personal requests
- maintain a clean and welcoming lobby or front desk area
- answer phones and direct calls appropriately
- support new resident orientation and transition
- handle resident requests and concerns, escalating when necessary
- maintain logs, documentation, and reports as required
- assist with administrative tasks and scheduling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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