Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k Retirement Plan
Continuing education credits
supportive management
Job Description
Woodland Grove Health & Rehabilitation Center, located in Jacksonville, FL, is a premier skilled nursing and rehabilitation facility dedicated to providing exceptional care to its residents. As a well-established center, Woodland Grove focuses on helping individuals maximize their potential and live their lives to the fullest by delivering the finest sub-acute medical care and rehabilitation services. The facility combines modern, comfortable, and secure accommodations with a compassionate staff who are committed to maintaining a respectful and dignified environment for all residents. The center operates 24-hour skilled nursing care to ensure residents receive continuous attention and support for their well-being. The... Show More
Job Requirements
- CNA certification
- previous customer service or hospitality experience preferred
- strong communication skills
- compassion for elderly residents
- proficiency with Microsoft Office
- multitasking abilities
- ability to stay calm under pressure
Job Qualifications
- CNA certified
- previous experience in customer service, hospitality, or senior care setting preferred
- excellent verbal and written communication skills
- friendly, compassionate demeanor and ability to work with elderly residents
- proficient in Microsoft Office and basic office technology
- ability to multitask and remain calm under pressure
Job Duties
- Greet and assist residents, families, and guests in a courteous and professional manner
- coordinate non-clinical resident services such as transportation, dining reservations, event sign-ups, and personal requests
- maintain a clean and welcoming lobby or front desk area
- answer phones and direct calls appropriately
- support new resident orientation and transition
- handle resident requests and concerns, escalating when necessary
- maintain logs, documentation, and reports as required
- assist with administrative tasks and scheduling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is a restaurant, hospitality, and hotel job platform.
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