Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
RKW Residential is a prominent property management company dedicated to providing high-quality living experiences for residents across its diverse portfolio of residential properties. Known for its commitment to exceptional service, community engagement, and operational excellence, RKW Residential prides itself on fostering vibrant, welcoming communities where residents feel valued and supported. With a focus on innovation and resident satisfaction, the company offers comprehensive property management solutions that emphasize professionalism, responsiveness, and attention to detail. Through its extensive network and dedicated team members, RKW Residential ensures that each property under its care maintains a strong sense of community while delivering superior living... Show More
Job Requirements
- high school diploma or equivalent
- 1-2 years of experience in customer service hospitality or property management preferred
- ability to multitask and manage competing priorities in a fast-paced environment
- proficiency in Microsoft Office Suite and property management software is a plus
- strong problem-solving skills and ability to handle difficult situations with tact and diplomacy
- a positive attitude and commitment to providing exceptional service to residents and guests
Job Qualifications
- high school diploma or equivalent
- associate degree in hospitality business or a related field preferred
- 1-2 years of experience in customer service hospitality or property management preferred
- excellent communication and interpersonal skills with a strong focus on customer service
- ability to multitask and manage competing priorities in a fast-paced environment
- proficiency in Microsoft Office Suite and property management software is a plus
- strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy
- a positive attitude and a commitment to providing exceptional service to residents and guests
Job Duties
- Greet residents and guests warmly providing assistance with inquiries and requests in a friendly and professional manner
- address and resolve resident concerns promptly ensuring a high level of satisfaction and engagement
- coordinate various services for residents including maintenance requests package deliveries and transportation arrangements
- liaise with vendors and service providers to ensure timely and efficient service delivery
- organize and promote community events and activities to foster resident interaction and engagement
- maintain a welcoming environment by ensuring common areas are clean organized and well-maintained
- maintain accurate records of resident interactions service requests and community events
- assist in the preparation of reports related to resident feedback and service performance
- monitor the property for safety and security concerns reporting any issues to the Property Manager
- ensure compliance with all safety protocols and emergency procedures
- serve as a communication hub for residents providing information about property policies local services and community resources
- distribute newsletters notices and other communications to residents as directed by the Property Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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