Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
team-oriented culture
Training and development opportunities
Flexible part-time schedule
Positive work environment
Job Description
Waltonwood is a renowned community living provider specializing in senior living accommodations that blend comfort, care, and a welcoming atmosphere. As a leader in the senior living industry, Waltonwood prides itself on creating a warm and supportive environment where residents feel valued and cared for every day. The community is designed to not only meet but exceed the expectations of its residents, offering a variety of programs and services that promote independence, wellness, and social interaction.
At Waltonwood, the Administrative Department plays a critical role in ensuring the smooth operation of daily activities, delivering exceptional customer service, and upholdi... Show More
At Waltonwood, the Administrative Department plays a critical role in ensuring the smooth operation of daily activities, delivering exceptional customer service, and upholdi... Show More
Job Requirements
- High school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- strong communication and organization skills
Job Qualifications
- High school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- strong communication skills
- strong organizational skills
- ability to empathize and show compassion towards others
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community, and communicate positively with them daily
- update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
- provide administrative and clerical support to department heads, business office manager, and executive director as directed by the business office manager
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the business office manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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