Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Fixed Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee assistance program
team-oriented culture
Training and development opportunities
Flexible part-time schedule
Positive work environment

Job Description

Waltonwood is a renowned community living provider specializing in senior living accommodations that blend comfort, care, and a welcoming atmosphere. As a leader in the senior living industry, Waltonwood prides itself on creating a warm and supportive environment where residents feel valued and cared for every day. The community is designed to not only meet but exceed the expectations of its residents, offering a variety of programs and services that promote independence, wellness, and social interaction.

At Waltonwood, the Administrative Department plays a critical role in ensuring the smooth operation of daily activities, delivering exceptional customer service, and upholdi... Show More

Job Requirements

  • High school diploma or GED preferred
  • proficiency with Microsoft Office and other computer applications
  • knowledge of multiple phone line operations and proper phone etiquette
  • a minimum of 6 months of customer service and clerical experience preferred
  • strong communication and organization skills

Job Qualifications

  • High school diploma or GED preferred
  • proficiency with Microsoft Office and other computer applications
  • knowledge of multiple phone line operations and proper phone etiquette
  • a minimum of 6 months of customer service and clerical experience preferred
  • strong communication skills
  • strong organizational skills
  • ability to empathize and show compassion towards others

Job Duties

  • Greet residents, visitors, and staff in a welcoming, professional manner
  • answer internal/external telephone calls promptly and professionally
  • gather information, answer questions or requests, and/or channel to the appropriate destination
  • properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
  • monitor and direct those who enter and exit the building and follow check in and out procedures
  • become familiar with all residents of the community, and communicate positively with them daily
  • update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
  • provide administrative and clerical support to department heads, business office manager, and executive director as directed by the business office manager
  • keep front desk organized, neat, and clean and provide light housekeeping duties
  • assist with all other duties as assigned by the business office manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Find restaurant and hotel jobs on OysterLink.

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