Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.25
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
employee recognition programs
Job Description
Century Park Associates is a distinguished senior living community committed to creating a nurturing and enriching lifestyle for its residents while fostering a rewarding and supportive work environment for its employees. Established with the philosophy that people come first, Century Park Associates prides itself on its culture of trust, leadership, and personal ethics. The company is recognized for its dedication to providing outstanding service, respect, and excellence in every aspect of its operations. The hallmark of Century Park Associates is its compassionate approach to senior care, where associates not only meet but consistently exceed expectations to contribute to the well-being... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be able to work rotating holidays
- must enjoy serving seniors
- must work efficiently and effectively with little to no supervision
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be responsive to resident requests
Job Qualifications
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office (Word and Excel)
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must demonstrate effective communication skills
- must be cheerful and positive
- must display integrity and professionalism by adhering to Century Park's Code of Ethics and completing all required compliance training
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support such as typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person/department following community policy
- makes accurate, timely entries into Events Log
- maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system such as educating new residents, inviting participation, maintaining weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: