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Heritage Senior Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $20.25
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Work Schedule

Flexible
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Benefits

401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Employee Discount Program
flexible scheduling
Immediate Pay

Job Description

Heritage Senior Living is a distinguished senior living community located in Monona, WI, dedicated to providing exceptional care and a home-like environment for its residents. As an organization, Heritage Senior Living embraces a team-oriented culture and nurtures a growth mindset that encourages both personal and professional development. They are committed to equipping their employees with the necessary resources and tools to help them become the best versions of themselves. The community prides itself on fostering compassion, respect, and support, while ensuring residents receive the highest quality of service in a warm and welcoming setting.

The role of Concierge/Receptionist/Front D... Show More

Job Requirements

  • Ability to speak, read, and write English
  • high school diploma, GED, or 1-3 months related experience or training preferred
  • must submit and pass all applicable pre-employment and annual tests
  • meet all training and other applicable state and federal guidelines
  • ability to multitask
  • ability to manage front desk responsibilities independently
  • strong interpersonal skills

Job Qualifications

  • High school diploma, GED, or equivalent
  • experience in hospitality, receptionist, or front desk roles
  • proficiency with Outlook and Microsoft Office suite
  • strong customer service skills
  • ability to multitask
  • ability to work discreetly and professionally in resident and guest areas
  • ability to collaborate and work independently

Job Duties

  • Greet, assist, and provide customer service to residents, families, visitors, and staff
  • maintain cleanliness of front lobby and order administrative/general supplies
  • schedule maintenance of copier/printer in timely manner
  • assist management team with administrative scheduling duties including meetings, trainings, interviews, and new hire orientations
  • maintain comfort, privacy, and dignity of residents
  • answer multi-line phone system
  • work independently with limited supervision

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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