Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.20
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k)
hotel discounts
Travel Discounts
Professional Development
Job Description
First Hospitality is a distinguished hotel development, investment, and management company headquartered in Chicago. Established in 1985, the company is recognized for its forward-thinking approach and commitment to excellence in the hospitality industry. With a strategic vision centered around creating value for all stakeholders through innovation and a willingness to operate differently, First Hospitality has grown into a reputable leader in its field. The company emphasizes respect for diversity, inclusivity, and a collaborative work environment that supports flexibility and fairness. By fostering these values, First Hospitality aims to attract and retain a high-performing and diverse workforce to meet the diverse... Show More
Job Requirements
- At least two years of hotel guest services experience highly preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite or related software
- Excellent problem-solving and critical thinking skills
- Must have a positive attitude with the ability to remain flexible and patient
- Excellent organizational and multitasking skills
- Excellent administrative skills
- Ability to sit at a desk and work on a computer for prolonged periods
- Must be able to lift up to 15 pounds at times
Job Qualifications
- At least two years of hotel guest services experience highly preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite or related software
- Excellent problem-solving and critical thinking skills
- Must have a positive attitude with the ability to remain flexible and patient
- Excellent organizational and multitasking skills
- Excellent administrative skills
Job Duties
- Provide information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities
- Arrange sightseeing and other tours
- Acquire tickets to special events or make reservations for clients at a variety of venues, including for dinner, recreation times (e.g., golf or tennis), or spa treatments
- Run appropriate errands for guests and pick up or deliver a variety of items
- Provide a variety of business services such as shipping packages and assisting with printing needs
- Receive, store, and/or deliver mail and luggage
- Acquire daily care items such as toiletries for guests and patrons
- Plan and schedule special events, parties, or meetings
- Fulfill unusual requests such as arranging adventure experiences like hot air balloon rides, coordinating special moments for guests, and searching for hard-to-find items
- Arrange for interpreters or translators when needed
- Develop and maintain service relationships to fulfill the needs of patrons, customers, guests, or employees
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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