Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Retirement Plan
Life insurance
Team Member Assistance Program
Job Description
Distinctive Living is a reputable senior living community, dedicated to providing an elevated quality of life to its residents through exceptional service and a welcoming atmosphere. As a leader in the senior living industry, Distinctive Living operates communities that emphasize Inspired Living, where every team member plays a vital role in creating a warm and engaging environment for residents and their families. The company fosters an inclusive culture, encouraging personal and professional growth, which is reflected in its commitment to the happiness and development of its employees. With a focus on excellence, Distinctive Living combines compassionate care with lifestyle-focused amenities... Show More
Job Requirements
- High school diploma or equivalent required
- must have six months of experience in a receptionist role or similar function
- experience with Microsoft Word and Excel preferred
- excellent verbal and written communication skills
- able to communicate verbally in person and over the phone
- bilingual (English/Spanish) preferred
Job Qualifications
- High school diploma or equivalent
- six months of experience in a receptionist role or similar function
- experience with Microsoft Word and Excel preferred
- excellent verbal and written communication skills
- able to communicate verbally in person and over the phone
- bilingual (English/Spanish) plus
Job Duties
- Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls in a professional and respectful manner
- monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages, manage the lobby, monitor and ensure desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others as necessary in promoting activities with residents in the lobby
- manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member
- respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available
- facilitate experiences/tours of community as needed
- knowledgeable and assist in supporting the marketing standards of the community
- assist with duties related to the Lead Management Program
- assist with assembling marketing packets as needed
- assist in processing new resident documentation
- assist in maintenance of resident files and documentation while maintaining confidentiality
- promote and encourage residents to participate in activities
- follow and communicate company policies and procedures
- other duties as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: