Camellia at Deerwood

Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

PTO
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
Short and Long-Term Disability
Referral bonuses
Tuition Reimbursement
Employee assistance program

Job Description

Camellia at Deerwood is a reputable senior living community dedicated to providing compassionate care and enriching the lives of its residents through expert support and personalized service. As part of Grace Management, Inc., which is widely recognized for its commitment to nurturing a sense of belonging and professional growth, Camellia at Deerwood emphasizes creating an atmosphere that feels like family. This community-centered approach promotes the well-being and dignity of residents, ensuring they receive exceptional living experiences every day. The establishment prides itself on fostering an environment where its staff members are valued, supported, and empowered to make a meaningful difference... Show More

Job Requirements

  • High school diploma or GED at a minimum
  • experience in general office procedures, computers
  • Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
  • physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents
  • professional and neat appearance and presentation
  • adherence to the dress code
  • good personal hygiene
  • one year of office or hospitality experience preferred
  • good grammatical and writing skills
  • proficient with email process and etiquette
  • ability to read, write, and speak English
  • must have excellent customer service and interpersonal skills
  • be free of communicable disease
  • completion of drug testing and criminal record background check upon hire and upon request of supervisor
  • physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds
  • adhere to and carry out all policies and procedures
  • maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel

Job Qualifications

  • High school diploma or GED
  • experience in general office procedures, computers
  • Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
  • good grammatical and writing skills
  • proficient with email process and etiquette
  • ability to read, write, and speak English
  • excellent customer service and interpersonal skills to work with various levels of people, associates, and residents
  • one year of office or hospitality experience preferred
  • professional and neat appearance and presentation
  • adherence to the dress code
  • good personal hygiene

Job Duties

  • Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
  • receive visitors, having them sign registers, and routing them as appropriate
  • provide information and assistance to residents coming and going, activities, and signing out when they leave the community
  • assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
  • maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
  • maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
  • provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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