Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a distinguished operator specializing in senior living communities with a strong presence across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. With more than 30 communities and a collective capacity exceeding 2200 units, TerraBella focuses on delivering an exceptional blend of care, lifestyle, and amenities tailored to meet the diverse needs of seniors. Their offerings span the entire spectrum of senior living options, including Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care. TerraBella Senior Living is well-regarded for its commitment to providing high-quality environments that promote independence, wellness, and social engagement for its residents... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- updates the resident phone list and roster and move-in and move-out register daily
- manages appointments for residents and family members such as hairdresser, transportation, etc.
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, executive director and department coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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