Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $18.50
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
Childcare assistance
eldercare assistance
flexible spending accounts
Job Description
MBK Senior Living is a reputable senior living company committed to enriching the lives of its residents and fostering a positive and supportive work environment for its team members. With over 30 years of experience, MBK Senior Living owns and operates 35 communities offering Independent Living, Assisted Living, and Memory Care services throughout the Western United States. The company has earned recognition as one of the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and has been certified as a "Great Place to Work" by the Great Place to Work Institute since 2017. MBK Senior Living prides itself... Show More
Job Requirements
- High school diploma or GED
- Age over 18 years
- Background clearance as required by government regulations
- Negative TB test results
- Excellent communication skills including the ability to speak, write and read English
- Ability to operate computer, necessary software programs (word, email, excel), scanners, copiers, and fax machines
- Ability to be professional at all times with other Team Members, residents, family members, and visitors
- Follow all grooming and dress standards to present the best image
Job Qualifications
- High school diploma or GED
- Excellent communication skills including the ability to speak, write and read English
- Ability to operate computer software programs such as word processing, email, and excel
- Ability to operate office equipment including scanners, copiers, and fax machines
- Professional demeanor and appearance
- Strong customer service and interpersonal skills
- Ability to follow grooming and dress standards
- Capability to work well within a team environment
- Previous experience in customer service or administrative roles preferred but not required
Job Duties
- Arrive to work on time and prepared for your shift
- Maintain a neat and professional appearance keeping the front entrance, lobby, and reception areas clean and organized
- Ensure all people who come in contact with are welcomed warmly by standing to greet and offering any assistance needed
- Answer telephones within 3 rings, using a professional and courteous voice followed by the designated script
- Transfer incoming calls or take and deliver appropriate messages
- Monitor all visitors, requesting them to sign in and out of the logbook, reporting any suspicious persons or activity
- Sort and distribute incoming mail
- Accept and report resident's special requests
- Maintain community lost and found
- Order and replenish administrative supplies as necessary
- Follow all safety standards when operating office equipment
- Support department heads and Executive Directors in administrative functions
- Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
- Display a positive and professional image through actions and dress in accordance with company principles and core values
- Encourage teamwork through open communication with Team Members
- Perform other duties as consistent with the position and assigned by supervisors or executive director
Job Qualifications
Experience
No experience required
Job Location
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