Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team environment
Job Description
TFF is a respected establishment known for its commitment to creating a welcoming and supportive environment for residents, visitors, and staff alike. As a community-focused organization, TFF strives to provide exceptional service and maintain a distinctive standard of care that reflects its mission and values. The organization emphasizes effective communication, operational excellence, and a collaborative team approach to foster a positive culture and uphold its brand image across all locations and departments.
The role of the Concierge Specialist is crucial in ensuring an outstanding first impression and ongoing experience for all who interact with TFF. This position serves... Show More
The role of the Concierge Specialist is crucial in ensuring an outstanding first impression and ongoing experience for all who interact with TFF. This position serves... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field
- Excellent verbal and written communication skills
- Ability to handle multiple tasks in a fast-paced environment
- Professional and courteous demeanor
- Basic computer skills
- Ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or concierge role preferred
- Strong interpersonal and communication skills
- Ability to multitask and coordinate various activities efficiently
- Proficient in telephone etiquette and front office operations
- Ability to work cooperatively within a team environment
- Basic knowledge of scheduling and event coordination
Job Duties
- Promote the mission, services and image of TFF on a continuing basis to all personnel, residents, guests/visitors, volunteers, vendors, and all communities via appropriate words and actions
- Support the vision of the President/CEO by working cooperatively and cohesively on service and operational matters with the ED/TFF management teams, and fellow employees
- Perform concierge functions including greeting and assisting guests and residents upon entering the community
- Notify and coordinate TFF of visitors and appointments
- Answer telephone calls with a smile and ensure callers’ expectations are exceeded
- Maintain and improve building appearance and atmosphere through fresh flowers, music, scent, and cleanliness
- Receive and distribute mail daily including outgoing and incoming correspondence
- Promote effective and positive employee relations by greeting applicants, distributing applications, and communicating regarding interviews
- Assist salon scheduling and tracking of resident appointments
- Assist with planning, development, and execution of special events
- Coordinate with front office when away to ensure phone is always answered immediately
- Assist in creating a positive working culture that promotes personal development and effective communication
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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