Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.50
Benefits
PTO
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program
Job Description
The Residence at Whitehall is a senior living community dedicated to enriching the lives of its residents through compassionate care and unwavering support. Operated by Grace Management, Inc., this establishment prides itself on creating exceptional living experiences that foster a welcoming, family-like atmosphere. The Residence at Whitehall stands out as a community where empathy and excellence are central to its mission, making it a place where both residents and employees feel valued and supported.
At The Residence at Whitehall, employees become an integral part of a team devoted to making a positive difference every day. This dedication is refle... Show More
At The Residence at Whitehall, employees become an integral part of a team devoted to making a positive difference every day. This dedication is refle... Show More
Job Requirements
- High school diploma or GED
- One year of office or hospitality experience preferred
- Experience in general office procedures
- Proficiency in Windows, Word, Excel, Office, Outlook, and internet-based programs
- Excellent customer service and interpersonal skills
- Good grammatical and writing skills
- Ability to read, write, and speak English
- Physical ability to communicate by speaking, seeing, and hearing
- Physical ability to bend, stand, lift, stoop, sit, walk, stretch, and carry up to 40 pounds
- Free of communicable disease
- Completion of drug testing and criminal record background check upon hire and upon request
- Adherence to dress code and good personal hygiene
- Maintain confidentiality of resident and facility information
- Adhere to and carry out all policies and procedures
Job Qualifications
- High school diploma or GED
- Experience in general office procedures
- Proficiency in computer applications including Windows, Word, Excel, Office, Outlook, and internet-based programs
- Good grammatical and writing skills
- Proficient with email process and etiquette
- Ability to read, write, and speak English
- Excellent customer service and interpersonal skills
- One year of office or hospitality experience preferred
Job Duties
- Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
- Receive visitors, having them sign registers, and routing them as appropriate
- Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
- Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
- Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
- Receive and distribute mail as needed
- Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
- Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointments, and calling vendors, as requested by supervisor
- Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
- Assist with recruitment activities by placing ads, screening applicants, checking references, scheduling physicals, and scheduling interview appointments, as requested by supervisor
- Maintain inventories of supplies
- Assist in ordering supplies approved by the supervisor
- Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety
- Perform other related duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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