Heritage Communities

Concierge

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Flexible
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Employee assistance program
Career Development

Job Description

Fountain View by Heritage Communities is a distinguished senior living provider dedicated to enriching the lives of older adults through compassionate care, supportive living environments, and exceptional community activities. As part of Heritage Communities, Fountain View operates under a mission to foster a welcoming and dynamic atmosphere where residents feel valued, engaged, and at home. The company prides itself on a culture that goes beyond titles, encouraging every team member to be an essential part of a collaborative and empowering workplace. Heritage Communities is committed to professional growth, recognizing the importance of each role in delivering quality senior care and... Show More

Job Requirements

  • Availability to work a required weekly shift on Wednesdays from 4 PM to 8 PM with the flexibility to cover additional shifts as needed between 8 AM and 8 PM
  • 1 or more years of experience in a concierge role preferred
  • 1 or more years of experience in a senior living or related industry preferred
  • High school diploma or equivalent
  • Excellent verbal and written communication skills with the ability to effectively collaborate with diverse groups navigate challenging situations and make sound decisions
  • Strong technical skills including proficiency in Word Excel PowerPoint
  • Ability to maintain confidential and privileged information including HIPAA residents and associates

Job Qualifications

  • 1 or more years of experience in a concierge role preferred
  • 1 or more years of experience in a senior living or related industry preferred
  • High school diploma or equivalent
  • Excellent verbal and written communication skills with the ability to effectively collaborate with diverse groups navigate challenging situations and make sound decisions
  • Strong technical skills including proficiency in Word Excel PowerPoint
  • Ability to maintain confidential and privileged information including HIPAA residents and associates

Job Duties

  • Greeting and directing visitors and managing all incoming phone calls transferring them to the appropriate person or department
  • Providing comprehensive administrative support to the business office including mail and delivery management faxing scanning and preparing training materials and schedules
  • Maintaining the reception area to ensure it is always clean tidy and welcoming for all residents visitors and associates
  • Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
  • Building positive relationships with residents their families and team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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