Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Benefits
competitive pay
Free Employee Meals
growth opportunities
Employee perks and discounts
Awesome work environment
Job Description
Ibis is a distinguished hospitality establishment known for its vibrant social events and excellent Food & Beverage outlets. As a key player in the hospitality sector, Ibis prides itself on creating memorable experiences for its members and guests by maintaining exceptional service standards and a warm, welcoming atmosphere. The company fosters growth opportunities and offers an awesome work environment enriched with employee perks, discounts, and competitive pay. Valuable employee benefits such as free meals further enhance the appeal of working with Ibis. The pay range for this position is $19 to $22 per hour, reflecting the company’s commitment to rewarding... Show More
Job Requirements
- Previous experience required
- Food & Beverage experience preferred
- Ability to use reservation technology
- Strong communication skills
- Customer service oriented
- Ability to work flexible hours including evenings and weekends
- Professional appearance and demeanor
Job Qualifications
- Previous experience required
- Food & Beverage experience preferred
- Excellent communication and interpersonal skills
- Ability to use reservation and event management software
- Strong organizational skills
- Ability to multi-task in a fast-paced environment
- Attentive to details such as dietary restrictions and seating arrangements
Job Duties
- Answers and directs all incoming phone calls received at Concierge desk
- Professionally interacts with members and guests visiting the clubhouse
- Uses provided technology to create, make, and adjust event registrations and dining reservations
- Places to-go food orders
- Manages the Club Concierge desk responsibilities
- Directs members, guests, and vendors to the appropriate designated areas of the clubhouse
- Issues guest and houseguest passes following Club procedures
- Collects and confirms social event and Food & Beverage outlet reservations including date, time, dress code, total number in party, additional members, and communicates combined seating when necessary
- Adheres to Club reservation policies including no standing reservations, honoring reservation opening start date and times, maximum allowance of participants per seating, and table size restrictions without Food & Beverage management approval
- Communicates to management team via email all registration details count for social events and Food & Beverage dining outlets
- Reflects member requests such as dietary restrictions, table assignments, or time preferences in reservation comments and communicates them to Food & Beverage management
- Anticipates member needs and executes all member requests in a timely fashion
- Maintains professional and courteous approach with members and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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