Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $20.15
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
sick leave
Holiday pay
myFlexPay
Tuition Reimbursement
Job Description
Sunrise Senior Living is a leading provider of senior care and living services with a strong commitment to enriching the lives of residents by fostering a supportive, compassionate, and engaging community environment. The organization has proudly earned the designation of Great Place to Work for the eighth time, a testament to its outstanding workplace culture and commitment to employee satisfaction. Sunrise of Yorba Linda is a vibrant community dedicated to promoting the health, happiness, and well-being of seniors through personalized care and meaningful engagement.
The Concierge role at Sunrise of Yorba Linda encompasses a dynamic range of responsibilities... Show More
The Concierge role at Sunrise of Yorba Linda encompasses a dynamic range of responsibilities... Show More
Job Requirements
- High school diploma or equivalent
- Proven customer service experience
- Proficiency with Microsoft Office and Sunrise software applications
- Ability to work Sunday, Monday, and Wednesday evenings from 3pm to 7pm
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Commitment to adhering to community safety protocols and risk management procedures
- Completion of any pre-employment screenings including drug testing and health evaluations
- Covid-19 and influenza vaccination if mandated by law
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills
- Proficiency in computer skills including Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with ability to learn new applications
- Ability to handle multiple priorities
- Good written and verbal communication skills
- Strong organizational, time management, and follow-through skills
- Accurate record keeping abilities
- Good judgment, problem solving, and decision-making skills
- Ability to work effectively as part of a team
- Commitment to serving residents and guests through the Principles of Service
- Completion of required training and compliance with safety regulations
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extending a warm welcome and greeting, offering and providing beverages to visitors and guests, and ensuring community safety protocols are in place
- Contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors and minimize wait times
- Greet potential candidates interested in learning more about Sunrise careers and direct candidates to apply online or capture candidate information into the Applicant Tracking System to launch recruitment
- Answer incoming telephone and resident calls promptly with appropriate greetings and identification
- Take complete messages with pertinent information and communicate them to intended recipients
- Offer and provide a community overview to callers, determine who to forward calls to, and notify callers of transfers
- Manage appointments for residents and family members such as hairdresser, transportation, etc.
- Send get well cards to residents in the hospital, order Memory Flowers for deceased residents, and send sympathy cards to families as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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