Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Edison House is a prestigious private club known for offering an exclusive and luxurious environment for its members. Located within a vibrant community, Edison House serves as a hub for social gatherings, networking opportunities, and special events. The club prides itself on its commitment to delivering exceptional service and creating memorable experiences for its members and guests. With its elegant ambiance, premium amenities, and a dedicated staff, Edison House continually strives to uphold the highest standards of hospitality and member satisfaction.
The Concierge position at Edison House is a vital role that serves as the welcoming face and f... Show More
The Concierge position at Edison House is a vital role that serves as the welcoming face and f... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- ability to work in a fast-paced environment
- excellent communication skills
- strong organizational skills
- willingness to work flexible hours, including weekends and holidays
- basic computer proficiency
- ability to handle confidential information with discretion
Job Qualifications
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- excellent interpersonal and communication skills
- ability to manage multiple tasks effectively
- strong organizational skills
- proficiency with basic computer systems and phone systems
- problem-solving abilities
- ability to work collaboratively in a team environment
- knowledge of local area and amenities is a plus
Job Duties
- Greet members and guests with a warm, friendly demeanor
- ensure all visitors feel welcome and attended to promptly
- handle check-ins, check-outs, and reservations efficiently
- provide information about Edison House amenities, events, and local attractions
- assist members with bookings, including dining, event tickets, and other services as needed
- offer tailored recommendations to enhance the member experience
- handle last-minute member requests
- encourage member participation through events and clubs to further enhance the community
- maintain the cleanliness and organization of the front desk area
- address member and guest concerns effectively, escalating issues to the manager when necessary
- monitor access to ensure only authorized members and guests enter the premises
- answer and direct phone calls, emails, and other communications promptly
- update and maintain member records in the club's management system when instructed
- assist in data collection
- work closely with other Edison House departments to ensure seamless service delivery
- assist with the execution of events by handling guest lists and providing an excellent first impression to guests and members
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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