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Capital Senior Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Employee assistance program
flexible scheduling
Paid training

Job Description

The Ashton at Mayfield Heights, a distinguished Sonida Senior Living community located in Mayfield Heights, Ohio, is committed to providing quality care and a nurturing environment for seniors. This premier retirement community offers a full spectrum of services including independent living, assisted living, and memory care, designed to meet the diverse needs of its residents. At The Ashton, they focus on creating a vibrant, engaging, and supportive atmosphere that enhances the lives of seniors while empowering staff to deliver exceptional service. The community prides itself on blending compassionate care with innovative technology and modern amenities to ensure residents enjoy a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Reliable and punctual
  • Basic computer proficiency

Job Qualifications

  • Enjoy providing exceptional customer service and care to senior residents
  • Appreciate the value of being a dependable and responsible member of a greater team

Job Duties

  • Answers telephone and directs the caller to the appropriate individual
  • Provides information such as community address, directions, fax numbers, and website
  • Greets and directs visitors to the community
  • Receives, sorts, and forwards incoming mail
  • Coordinates the pick-up and delivery of express mail services such as FedEx and UPS
  • Resolves customer questions and concerns

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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