Oakmont Senior Living logo

Oakmont Senior Living

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.25
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus opportunities
Life insurance
401(k) savings plan

Job Description

Ivy Park at Walnut Creek is a premier senior living community located on a beautifully landscaped campus, offering exceptional quality, comfort, and care through five-star services and amenities. Managed by Oakmont Management Group, Ivy Park is dedicated to providing residents with a rewarding lifestyle that supports continuing independence through individualized comprehensive support. The community fosters meaningful lifestyles and relationships among residents, families, and team members by cultivating a winning culture based on the core values of Authenticity, Teamwork, Compassion, Commitment, and Resilience. Oakmont Management Group operates senior living communities across California, Hawaii, and Nevada, providing significant opportunities for career growth,... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Proficiency in MS Office programs
  • Strong written and verbal communication skills
  • Ability to pass a criminal background check and health screenings
  • Willingness to comply with COVID-19 safety requirements

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a criminal background check and health screening tests, including physical and TB tests
  • Comply with COVID-19 related health and safety protocols including vaccination, daily screening, surveillance testing, and use of personal protective equipment (PPE) as required

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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