Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
team environment
Job Description
PureHealth is a leading healthcare organization known for delivering exceptional assisted living and senior care services. Our company is dedicated to providing a welcoming and supportive environment for residents and their families, emphasizing quality, comfort, and personalized service. We strive to create a community where seniors feel valued, cared for, and supported in a high-performance environment where collaboration and teamwork are at the core of our success. Our Teams of Excellence (T.O.E.) program fosters a culture of engagement, continuous improvement, and mutual support among employees, which is vital to providing superior care and service. As part of PureHealth, employees are... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or administrative role preferred
- strong communication skills
- ability to handle multiple interruptions and tasks
- proficiency with office equipment
- basic computer skills
- ability to maintain confidentiality
- organizational skills
- ability to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or concierge role preferred
- strong communication skills
- ability to manage multiple tasks concurrently
- proficiency with office equipment and basic computer applications
- demonstrated ability to maintain confidentiality
- excellent organizational skills
- ability to work in a fast-paced environment
- friendly and professional demeanor
Job Duties
- Welcomes new customers and visitors and assures their comfort and directs them to the proper personnel
- ensure all parties sign in and follow protocols as guests in the community
- update and assemble marketing informational brochures and packets as requested
- ensure proper referrals to marketing team members
- maintain electronic calendar for dining reservations, transportation, and all other service appointments
- assist residents, family members, and guests with general requests
- fulfill personal concierge requests such as area restaurant reservations, MapQuest directions, internet research
- receive and accurately submit all maintenance work order requests electronically to appropriate department
- answer telephones
- screen calls, forward calls and/or record and forward messages accurately
- monitor and maintain office equipment
- compile monthly billing charges for business office
- maintain a professional and kempt appearance of Concierge area
- manage sorting and distribution of mail
- file correspondence and other materials as needed
- type forms, form letters and other documents as needed, collate and photocopy materials as necessary
- maintain customer confidentiality in conformance with facility confidentiality policy
- prepare resident paperwork daily for scheduled doctor appointments for the following day
- occasionally assist with marketing by giving general tours of community
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: