WELLQUEST LIVING LLC

Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible schedule

Job Description

The Community is a distinguished residential establishment committed to providing an exceptional living experience for its residents. Recognized for its warm, welcoming environment and a dedicated team, the Community serves as a supportive and administrative hub for its residents, ensuring their daily needs and safety are prioritized. As a respected residential community, it offers a range of services designed to enhance the quality of life for all who live there. The team at the Community is focused on fostering a friendly atmosphere, emphasizing professional service and safety for all members and visitors alike.

The Concierge role within the C... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a receptionist or customer service role
  • excellent verbal and written communication skills
  • ability to operate office equipment and computer software
  • strong interpersonal skills
  • reliability and professionalism
  • ability to follow safety and emergency protocols
  • physical capability to perform light housekeeping duties

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • previous experience in a receptionist or concierge role preferred
  • ability to maintain confidentiality
  • strong organizational skills
  • proficiency with office equipment and basic computer applications
  • ability to handle multiple tasks efficiently
  • customer service oriented

Job Duties

  • Provides positive first impression to all who enter the Community
  • answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
  • greets all visitors in a friendly, courteous, and professional manner
  • screens and requires visitors to sign in at reception desk
  • notifies residents of visitors
  • instructs resident's visitor according to resident's instructions
  • receives and processes incoming mail
  • accepts all outgoing mail/packages
  • types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned
  • maintains and updates Emergency Phone Number Log and keeps log at front desk
  • maintains and updates emergency contact information on each resident and keeps information at front desk
  • assists managers with various clerical responsibilities
  • pages staff as necessary
  • takes RSVPs for special functions, as necessary
  • oversees sign-up for scheduled transportation
  • hands out maintenance requests forms and passes them onto Environmental Services Director
  • performs other duties as necessary, to include light housekeeping duties

Job Qualifications

Experience

No experience required

Job Location

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