Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
The Community in question is a well-regarded residential facility that emphasizes providing a welcoming and secure environment for its residents and visitors. Known for its commitment to quality service and resident satisfaction, this community prides itself on delivering exceptional hospitality, safety, and administrative support within its premises. As a cornerstone of its operation, the Community seeks professionals who are dedicated, detail-oriented, and capable of ensuring a seamless visitor and resident experience. This company values teamwork, professionalism, and communication, underpinning the daily operations with a strong sense of care and responsibility.
The role of Concierge within this Community is pivot... Show More
The role of Concierge within this Community is pivot... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience
- ability to communicate effectively both verbally and in writing
- proficiency with telephone and basic office software
- ability to handle multiple tasks simultaneously
- reliable and punctual
- trustworthy
- ability to follow safety and emergency procedures
Job Qualifications
- High school diploma or equivalent
- excellent communication skills
- strong organizational abilities
- proficiency with basic office equipment and computer systems
- customer service experience
- ability to multitask and prioritize
- detail-oriented
- ability to maintain confidentiality
- positive attitude
Job Duties
- Provides positive first impression to all who enter the Community
- answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
- greets all visitors in a friendly, courteous, and professional manner
- screens and requires visitors to sign in at reception desk
- notifies Residents of visitors
- instructs Resident’s visitor according to Resident’s instructions
- receives and processes incoming mail
- accepts all outgoing mail/packages
- types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned
- maintains and updates Emergency Phone Number Log and keeps log at front desk
- maintains and updates emergency contact information on each Resident and keeps information at front desk
- assists managers with various clerical responsibilities
- pages staff as necessary
- takes RSVPs for special functions, as necessary
- oversees sign-up for scheduled transportation
- hands out maintenance request forms and passes them onto Environmental Services Director
- performs other duties as necessary, to include light housekeeping duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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