Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Holiday pay
Job Description
PureHealth is a renowned healthcare service provider committed to delivering exceptional care and support to its residents through a high-performance and collaborative work environment. The company operates Assisted Living Facilities (ALF) designed to enhance the residential experience for seniors, combining comfort, safety, and superior customer service. At PureHealth, teamwork and professionalism are cornerstones of the workplace culture, embodied by their Teams of Excellence (T.O.E.) program which emphasizes collaboration and mutual support among staff members. This program fosters an engaging, dynamic, and supportive environment where every team member is encouraged to contribute value and uphold the organization’s high standards. The company... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or administrative roles preferred
- Proficiency with office equipment and basic computer applications
- Strong organizational and multitasking abilities
- Excellent communication skills
- Ability to maintain confidentiality
- Flexibility to assist with various tasks as needed
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or clerical support roles preferred
- Proficiency in using office equipment and software applications
- Strong communication and interpersonal skills
- Ability to multitask and manage interruptions effectively
- Knowledge of confidentiality policies and procedures
- Familiarity with scheduling and calendar management
Job Duties
- Welcomes new customers and visitors and assures their comfort and directs them to the proper personnel
- Ensure all parties sign in and follow protocols as guests in the community
- Update and assemble marketing informational brochures and packets as requested
- Ensures proper referrals to marketing team members
- Maintains electronic calendar for dining reservations, transportation, and all other service appointments
- Responsible for assisting residents, family members, and guests with general requests
- Fulfill personal concierge requests such as area restaurant reservations, MapQuest directions, internet research, etc
- Receive and accurately submit all maintenance work order requests electronically to appropriate department
- Answers telephones
- screens calls, forwards calls and/or records and forwards messages accurately
- Monitor and maintain office equipment
- Compile monthly billing charges for business office
- Responsible for maintaining a professional and kempt appearance of Concierge area
- Manages sorting and distribution of mail
- files correspondence and other materials as needed
- Types forms, form letters and other documents as needed, collates and photocopies materials as necessary
- Maintains customer confidentiality in conformance with facility confidentiality policy
- Prepares resident paperwork daily for scheduled doctor appointments for the following day
- Occasionally assist with marketing by giving general tours of community
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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