Ballard Glenn

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.50
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Work Schedule

Rotating Shifts
On-call
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee assistance program
Professional Development

Job Description

The hiring establishment for this position is a community-focused residential facility that prioritizes the comfort, safety, and engagement of its residents. This organization is dedicated to providing a welcoming and supportive environment for older adults, ensuring that their needs are met with professionalism and genuine care. As part of their commitment to excellence in resident services, they strive to create an atmosphere that feels like home through attentive and personalized service.

The role available is that of a Concierge, a pivotal position within the community that blends administrative responsibilities with front-line customer service. The Concierge acts as the ... Show More

Job Requirements

  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience preferably in property management or real estate environment
  • Ability to operate various types of office equipment including computer, calculator, telephone, scanner, fax, and copier
  • Intermediate skill level in Microsoft Office such as MS Word and Excel
  • Ability to work within detailed spreadsheets
  • Ability to calculate figures and amounts such as estimates, interest, and percentages
  • Ability to complete bank deposits
  • Ability to handle multiple tasks and meet deadlines
  • Ability to maintain a courteous businesslike manner when interacting with others
  • Ability to apply common-sense understanding to carry out instructions furnished in written or oral form
  • Must be able to work every other weekend and rotating holidays
  • Must be able to work 32 hours per week from 9am-5pm

Job Qualifications

  • Knowledge of computer applications such as Microsoft Word, Excel, PowerPoint, Publisher, as well as office equipment operations
  • Ability to organize and manage multiple priorities, always keeping residents and their satisfaction the top priority
  • Positive attitude, initiative, enthusiasm and energy
  • Strong customer orientation to older adults
  • Strong communication skills - verbal and written
  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience, preferably in a property management or real estate environment

Job Duties

  • Monitors, greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly, and courteous manner
  • Answers internal and external telephone calls, and guests entering the building
  • Provides administrative support for different departments including certain tasks or projects
  • Maintains building security, monitors security systems including the emergency call system and responds accordingly
  • Manages the operation and maintenance of all office equipment and communication devices
  • Orders and maintains adequate inventory of office and community supplies
  • Manages mail and newspaper delivery
  • Assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities
  • Participates in and attends all required in-service training sessions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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