Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
team environment
Job Description
Waltonwood is a reputable provider of senior living communities committed to delivering exceptional care and hospitality within comfortable, safe, and supportive environments. Our communities are designed to foster social connection, personal growth, and overall well-being for our residents. We pride ourselves on creating welcoming atmospheres where residents feel at home and supported by a dedicated team of professionals who understand the importance of compassionate service and resident-centered care.
As a concierge at Waltonwood, you are the pivotal first and last impression for our communities. This role is crucial in delivering top-tier customer service and hospitality in every interaction, ensuring th... Show More
As a concierge at Waltonwood, you are the pivotal first and last impression for our communities. This role is crucial in delivering top-tier customer service and hospitality in every interaction, ensuring th... Show More
Job Requirements
- High school diploma or GED preferred
- minimum of 6 months customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication skills
- strong organization skills
- ability to follow written and oral instructions and procedures
- ability to reach, bend, twist, squat, kneel, push, and pull
- ability to lift or carry up to 20 pounds
- ability to perform repetitive movements including grasping, pushing, pulling, and fine manipulation
- ability to sit for extended periods with occasional standing and walking
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication skills
- strong organization skills
- ability to demonstrate empathy and compassion
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal and external telephone calls promptly and professionally
- apply safety, security, and emergency procedures effectively
- monitor and direct building access following check-in and check-out procedures
- become familiar with residents and communicate positively with them daily
- update resident roster daily and collect resident charges
- provide administrative and clerical support to department heads and management
- maintain an organized, neat, and clean front desk area
- assist with other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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