Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $21.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Glen Cove is a premier senior living community set in a beautifully landscaped campus and managed by Oakmont Management Group, a recognized leader in the senior living industry based in Irvine, California. Oakmont Management Group oversees a portfolio of exceptional communities under the Oakmont Senior Living and Ivy Living brands, providing quality senior care in California, Nevada, and Hawaii. Ivy Park at Glen Cove is dedicated to providing exceptional quality, comfort, and care with five-star services and amenities that promote a rewarding lifestyle for its residents. It fosters individualized comprehensive support aimed at maintaining and encouraging independence... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- for the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- for the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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