Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
401(k) Plan
Employee assistance program
flexible scheduling
Employee Discounts
Job Description
Lexington Country Place is a distinguished community dedicated to providing exceptional senior living experiences. Known for its commitment to quality care and vibrant community life, Lexington Country Place offers a welcoming and supportive environment for its residents. As a part of the broader Phoenix Senior Living network, this establishment prides itself on fostering a nurturing atmosphere that balances independence with attentive care, ensuring every resident feels valued and cared for within a safe and engaging setting. With a focus on enhancing the lives of seniors, Lexington Country Place integrates compassionate services with a variety of social, recreational, and wellness programs... Show More
Job Requirements
- High School Diploma/GED required
- proven customer service experience
- knowledge and experience in the Senior Living Industry preferred
Job Qualifications
- High School Diploma/GED
- proven customer service experience and skills
- knowledge and experience in the Senior Living Industry preferred
Job Duties
- Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guest
- Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families or visitors and ensures wait times are minimal
- Greets potential candidates interested in learning more about Phoenix careers and job openings at the community
- Director candidates to apply online or captures the candidate's information onsite to launch the recruitment process
- Answers incoming calls and resident calls within two - three rings with the appropriate community greeting message and identification
- Takes complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient
- Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community associate
- Manages appointments for residents and family members such as but not limited to hair dresser, transportation, other
- Sends get well cards to residents in the community (obtain community leaders signatures before delivering card)
- Sends sympathy cards to families and/or responsible parties as needed (obtain community leaders signatures before delivering card)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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