Belmont Village

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Career growth and training programs
Employee support program
Exclusive discounts and offers
Continuing education courses
Celebration of employee milestones
referral bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan
short-term disability
long-term disability
Life insurance

Job Description

Belmont Village Senior Living is a distinguished operator and manager of luxury senior living communities throughout the United States and Mexico City, Mexico. Dedicated to providing an exceptional living environment, Belmont Village is grounded in core values such as Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. These values manifest through the commitment of their diverse team of servant leaders who thrive in hands-on, fast-paced, and physically active roles. Belmont Village offers a culture of growth, support, and career advancement opportunities, making it a reputable and desirable workplace for individuals passionate about serving seniors and making a meaningful impact in... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • Record maintenance work order requests through an electronic record system
  • Maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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